topic Re: Text message issues in Pay Monthly

Text message issues

GiJane101 — Thu, 19 Sep 2019 09:36:34 GMT

Every text I send this morning arrives with relevant person, they reply etc but then 10 minutes later I get a ping on my phone saying that the message could not be sent but it did.

It's doing my head in, any suggestions?

Re: Text message issues

GiJane101 — Thu, 19 Sep 2019 09:39:55 GMT

Re: Text message issues

MI5 — Thu, 19 Sep 2019 09:44:02 GMT

@GiJane101

Check here for any local network issues O2 Service Status

If the problem persists, get a sim swap in your local o2 shop.

Re: Text message issues

Anonymous — Thu, 19 Sep 2019 18:57:10 GMT

@GiJane101

It may also be worthwhile restarting your phone as it could just be an issue with one of the processes on the phone itself that needs reloading, had this kind of thing myself.

Re: Text message issues

Martin-O2 — Fri, 20 Sep 2019 12:53:45 GMT

Hey @GiJane101 it would be great to get an update on this one once you've tried the above suggestions.