topic Re: PORTING OLD NUMBER in Pay Monthly

PORTING OLD NUMBER

KengiE — Wed, 18 Sep 2019 11:52:07 GMT

i ported my old vodaphone number to a new o2 sim when will my old number port to the new sim?

Re: PORTING OLD NUMBER

MI5 — Wed, 18 Sep 2019 12:04:29 GMT

@KengiE

You should have received a text to your old number confirming the changeover date.

If not, call customer services to check

Re: PORTING OLD NUMBER

KengiE — Wed, 18 Sep 2019 16:59:13 GMT

“O2: Thanks for choosing O2. We'll set you up on our network on 19/09/2019. Please switch off your phone on the port date until 6pm.“

is it this one? would there be a problem i didn turn off the phone

Re: PORTING OLD NUMBER

MI5 — Wed, 18 Sep 2019 17:13:59 GMT

@KengiE

Yes, that's the one.

It doesn't matter if phone is on but the old sim will turn off first and then after, up to 24 hours later, the O2 sim will turn off. At this point you should reboot the phone every half hour until you get a signal.