topic Re: Signal in Pay Monthly

Signal

Mohsen — Tue, 10 Sep 2019 20:14:30 GMT

We moved to New house but on this house we got really poor signal indoor any idea??

Re: Signal

Cleoriff — Tue, 10 Sep 2019 20:21:43 GMT

@Mohsen

You could follow the advice in this thread

https://community.o2.co.uk/t5/How-to-Guides/How-can-I-sort-out-my-network-issues/ba-p/1014088

If it doesn't help then you may need to think about changing networks?

If you are a business customer with O2, you may be eligible for a Boost box

Re: Signal

AnnieM — Wed, 11 Sep 2019 16:12:53 GMT

@Mohsen Ask anyone who comes to your house what network they are on and how good their signal is. You could use that as a basis for trying to either troubleshoot your phone or selecting a new network.

I had been with the same provider for years without trouble, but lost all signal after moving to a more rural area. My daughter was already on O2 so I knew it would be ok to switch to them.