topic Error in Pay Monthly

Error

Legend07 — Wed, 07 Aug 2019 16:10:57 GMT

I'm trying to send text but keeps coming up saying 02-UK error 8 can someone explain please

Re: Error

MI5 — Wed, 07 Aug 2019 16:20:57 GMT

Try clearing your cache from your message app first and also check your message centre number http://service.o2.co.uk/IQ/srvs/cgi-bin/webcgi.exe?New,KB=Companion,question=ref(user):str(Mobile),CASE=12994

Community help thread here https://community.o2.co.uk/t5/How-to-Guides/Text-Message-Tips-not-sent-or-received/bc-p/1180495

Re: Error

jonsie — Wed, 07 Aug 2019 20:25:56 GMT

Is this a new phone?

Re: Error

Marjo — Thu, 08 Aug 2019 10:56:43 GMT

Hi @Legend07 , sorry to hear you were having trouble sending texts. Any help from the above suggestions from @MI5 and @jonsie ? Let us know how you're getting on and if the community could help any further?