topic Re: PAC CODE in Pay Monthly

PAC CODE

Jay222019 — Tue, 06 Aug 2019 02:26:22 GMT

Got a strange message at 3am. Saying my contract will expire if I don’t update my PAC code and to login to o2contract.co.uk. Your method of payment has expired.
Clearly it must be a scam. Anyone else get it?

Re: PAC CODE

Bambino — Tue, 06 Aug 2019 03:23:41 GMT

@Jay222019 It's most definitely a scam. Don't click on the link. A PAC is only used if you're going to switch networks and want to keep your number. They are issued by the network, so you don't have the facility to update anything concerned with it.

Edit: Please also take a look at this link: https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice

Re: PAC CODE

mrsbaker1 — Tue, 06 Aug 2019 05:14:54 GMT

I got it too!!
I did click on the link. It takes you to an O2 log in page. I have my login details saved so when my email address wasn’t already on the screen I was suspicious. I didn’t enter my log in details so hoping it didn’t open any access.

Re: PAC CODE

Cleoriff — Tue, 06 Aug 2019 06:48:42 GMT

@Marjo @EmilieT @Martin-O2

Are O2 aware of this scam? We've seen many but this seems a new one?

Re: PAC CODE

EmilieT — Tue, 06 Aug 2019 10:18:31 GMT

Thanks for the help and mention @Bambino and @Cleoriff!

@Jay222019 @mrsbaker1 There's a lot of useful info on how to deal with this as well here, and one of the first things you can do to report a suspicious text is to forward the message to 7726. You may get an automated response thanking you for the report and giving you further instructions if needed. And don't worry, you will not be charged for sending texts to 7726.