topic Re: How do I know when my number is being transferred? in Pay Monthly

How do I know when my number is being transferred?

Sarah5 — Sat, 03 Aug 2019 14:18:00 GMT

I just took up a new contract and entered pac code to keep my current number. How long does it take before number transfers and how will I know when it’s being transferred to my new sim/phone 🙂

Re: How do I know when my number is being transferred?

MI5 — Sat, 03 Aug 2019 14:32:35 GMT

@Sarah5

It takes 2 working days which doesn't include weekends.

You will receive a text notification to let you know when but expect Tuesday or Wednesday next week.

Your old SIM will turn off when the transfer starts and it will take a couple of hours for the number to transfer across.

Turn phone off and on to help it along.

Re: How do I know when my number is being transferred?

TallTrees — Sun, 04 Aug 2019 05:24:31 GMT

Hi @Sarah5
Welcome to the forum 💐
Hope the transfer is smooth next week,
POP back if you need any further advice.
Best wishes TallTrees