topic Re: MMS Help for kids phone in Pay Monthly

MMS Help for kids phone

James77 — Thu, 11 Jul 2019 11:14:08 GMT

I have just brought my daughter a phone and she sends endless picture and emjoi messages to her freinds. I have just realised that MMS are not included in her plan (Unlimited min and texts) but looks like 55p per MMS which will cost me a fortune. I will encourgae her to use Whatsapp however is there a way of blocking her sending anything that is going to cost me additional to the £35 that i pay.

I basically want to put a block on things so the bill will never be more than that?

TIA

Re: MMS Help for kids phone

PhoneChanger — Thu, 11 Jul 2019 11:27:56 GMT

When you take out the contact you can put on a spend cap (or if you didn't do it at time of purchase, contact O2 who can apply one for you, this will ensure once you reach your requested limit they will not be able to go over)

Re: MMS Help for kids phone

PhoneChanger — Thu, 11 Jul 2019 11:28:53 GMT

Set it as £0 and they will not be able to make any chargeable MMS messages

Re: MMS Help for kids phone

MI5 — Thu, 11 Jul 2019 11:33:13 GMT

@James77

Help on spend caps here https://www.o2.co.uk/help/account-and-billing/spend-cap

Re: MMS Help for kids phone

Marjo — Fri, 12 Jul 2019 12:13:51 GMT

Hey @James77 Happy Friday!

Let us know if you got all the information you were after, or if you need anything else?

Cheers guys for your help @MI5 , @PhoneChanger !

Re: MMS Help for kids phone

James77 — Mon, 15 Jul 2019 08:27:11 GMT

Thanks all sorted now!

Re: MMS Help for kids phone

MI5 — Mon, 15 Jul 2019 08:36:19 GMT

You're welcome

Re: MMS Help for kids phone

Laulau — Mon, 21 Dec 2020 22:01:31 GMT

How do I block my son from sending picture messages as getting charged every month for them and need it to stop

Re: MMS Help for kids phone

MI5 — Mon, 21 Dec 2020 22:17:48 GMT

@Laulau

A spend cap will sort it.