topic Re: Address in Pay Monthly

Address

Warby — Thu, 20 Jun 2019 14:10:40 GMT

I have ordered a sim contract with yourselfs my sim card has been sent for tomorrow I just don't want it going to the wrong place but I am not currently at my home address I need to change it please [personal details removed]
Many thanks.

Re: Address

MI5 — Thu, 20 Jun 2019 14:09:14 GMT

@Warby

This is not customer service and we cannot help directly. Please call but I think orders that have been dispatched cannot be changed.

http://www.o2.co.uk/contactus

Re: Address

pgn — Fri, 21 Jun 2019 05:46:13 GMT

Unlike a phone, a SIM card quite easily fits through a standard letterbox - it should be there, on your doormat, when you get home, @Warby.

Re: Address

EmilieT — Fri, 21 Jun 2019 10:10:33 GMT

Good morning @Warby

It'd be great if you could let us know how this delivery goes - there are some useful suggestions above that might help!