topic Re: Call Barring in Pay Monthly

Call Barring

Tezbedz — Wed, 19 Jun 2019 14:13:51 GMT

Last weekend I travelled to Malta on landing I received a text saying my minutes text and data were included in my monthly package.
I have a Samsung S9
When I tried to make a call, I was informed that I had Call Barring activated.
I checked in settings it was not activated. To make sure I activated it then rebooted. Then deactivated it and rebooted. It still would not work
Luckily I was as ble to use my data allowance to make calls. But I missed several calls and texts over the weekend.
On returning to msnchester yesterday it worked perfectly.
Is there an explanation?

Re: Call Barring

MI5 — Wed, 19 Jun 2019 15:06:50 GMT

@Tezbedz

It sounds like you have an international call bar on your account.

Call customer service to have it removed.

Re: Call Barring

MI5 — Wed, 19 Jun 2019 15:07:22 GMT

https://community.o2.co.uk/t5/Welcome-News/How-to-find-help-amp-contact-O2-A-Guide/m-p/1201413#M29241