topic Re: Wifi calling SMS in Pay Monthly

Wifi calling SMS

Anonymous — Tue, 23 Jan 2018 12:58:46 GMT

TuGO worked perfectly for me allowing both wifi calling and SMS. Running a business in a Not Spot in Norfolk now O2 wifi calling only allows calls and even then intermittently, sometimes having to switch into and out of plane mode. Can I have TuGO back please or enable wifi calling to send and receive SMS

Re: Wifi calling SMS

MI5 — Tue, 23 Jan 2018 13:05:29 GMT

SMS function has been promised for this year sometime, but Tugo will not be returning unfortunately.

Re: Wifi calling SMS

Bambino — Tue, 23 Jan 2018 13:22:21 GMT

@Anonymous With reference to @MI5's reply, on a separate note, if you're trying to run a business, relying totally on a mobile connection isn't the best option. You really should have a land line as a backup if nothing else. The expense of the land line can be paid for by the business.

Re: Wifi calling SMS

MI5 — Tue, 23 Jan 2018 13:23:25 GMT

I'm assuming @Anonymous has a compatible device or else it wouldn't be working at all ?

Re: Wifi calling SMS

Bambino — Tue, 23 Jan 2018 13:24:02 GMT

Yes I edited my reply.

Re: Wifi calling SMS

MI5 — Tue, 23 Jan 2018 13:25:30 GMT

Yes, I see now

Re: Wifi calling SMS

Anonymous — Tue, 23 Jan 2018 13:59:13 GMT

Appereciate that but like to keep everything together in one system if I can. The frustrating thing was that everything worked fine with TUGO and chaning to a new system should bring benefits not loss of service

Re: Wifi calling SMS

Anonymous — Tue, 23 Jan 2018 14:00:37 GMT

Had a S4 Active that worked fine with TuGo but has to upgrade to Samsung J3 to allow wifi calling

Re: Wifi calling SMS

jonnymk — Sun, 16 Jun 2019 07:29:04 GMT

Two of the major UK networks with 2G/3G on the 900MHz band (the one that passes through buildings better) both do not support SMS over full-stack IMS (Wi-Fi Calling/VoLTE). O2 is one of these.

The other two major UK Networks, the ones who do not have 2G/3G capacity on this band and instead use 1800MHz or higher for 2G/3G (the one that does not pass through buildings better), do indeed support SMS over full-stack IMS (Wi-Fi Calling/VoLTE).

I don't suppose this is a co-incdience but a feature enabled out of necessity on the latter two networks. This makes sense and explains the current state, especially whilst O2 still have a strong 2G network that supports SMS.

However, as O2 re-farm their 2G capacity with a stronger 4G service (already starting to happen in some areas), they will definately need to enable SMS over full-stack IMS so it can work on 4G as well, and to off-load traffic to WiFi if anything.

Re: Wifi calling SMS

Junior — Wed, 30 Sep 2020 17:06:03 GMT

Any update from o2 staff on when SMS
over WiFi will be launched? I know Voice over WiFi is live but this doesn’t help when the bank sends you a verification SMS message! Both EE and Three offer this so why can’t o2? Also, Sky mobile offer this and then use o2’s network!!!!

Re: Wifi calling SMS

MI5 — Wed, 30 Sep 2020 17:31:22 GMT

We asked recently @Junior and basically it's too dificult for O2 to figure out.

We did suggest they asked EE how to do it, but I don't think they saw the funny side......

Re: Wifi calling SMS

Junior — Wed, 30 Sep 2020 17:39:32 GMT

@MI5 wrote:
We asked recently @Junior and basically it's too dificult for O2 to figure out.
We did suggest they asked EE how to do it, but I don't think they saw the funny side......

Thanks @MI5 - it's quite embarrassing really isn't it. If Sky , who rent network capacity from o2 , can do it why can't o2? I hope they are still trying to develop it!

Re: Wifi calling SMS

MI5 — Wed, 30 Sep 2020 18:09:38 GMT

We all hope so too mate.....

Re: Wifi calling SMS

gmarkj — Wed, 30 Sep 2020 22:37:10 GMT

Even more disappointing that they stopped the app that worked!

Re: Wifi calling SMS

jonnymk — Mon, 02 Nov 2020 00:29:39 GMT

Their latest tweet suggested this will now arrive sometime in 2021. I know the frustration, I have the same issue with 2FA on many sites. Takes ages for these to come through with the 1 bar of signal at my home address.