topic Re: Address in Pay Monthly

Address

Kellyanne1 — Mon, 11 Mar 2019 02:47:11 GMT

Hi wondering if you can help I am due to receive my new O2 phone today but have just realised o2 have have have DHL the wrong number on my address. 47 instead of 46. What do I do. Thanks in advance.

Re: Address

Bambino — Mon, 11 Mar 2019 03:13:58 GMT

@Kellyanne1 This is not O2. This is a customer community. You need to speak to customer service. 8-8.30 am is the best time to call. https://www.o2.co.uk/contactus

If you have a tracking number, you should also contact DHL and explain the situation.

Re: Address

EmilieT — Tue, 12 Mar 2019 09:38:38 GMT

Good morning @Kellyanne1 , and welcome to the forum I hope your delivery went smoothly in the end, and that you're enjoying your new device!