topic Re: Paper bill in Pay Monthly

Paper bill

Jade1- — Thu, 07 Mar 2019 12:35:30 GMT

Hi, I desperately need a paper bill or something showing my address by tomorrow morning as I am trying to rent a property and they need this. I have only just changed my home address online with you so my old bills won’t show this. Is there anything you can do?

Re: Paper bill

MI5 — Thu, 07 Mar 2019 12:44:53 GMT

@Jade1- call customer service on 202 to request.

Re: Paper bill

Cleoriff — Thu, 07 Mar 2019 12:50:16 GMT

You wont get a paper bill in time @Jade1-

What you could do is download and print your details from My O2 http://www.o2.co.uk/myo2

It will have your address on it under personal details

https://community.o2.co.uk/t5/How-to-Guides/How-do-I-get-to-the-Download-Bill-page/ba-p/1014096

Edited to add, any bill with your address on will do. Even Tax details from HMRC, Gas, Electric etc

Re: Paper bill

Jade1- — Thu, 07 Mar 2019 13:02:25 GMT

How can I download and print and print my details? I can’t seem to figure that out

Re: Paper bill

MI5 — Thu, 07 Mar 2019 13:10:44 GMT

Like you said, it won't help as previous bills will have your old address.
If you call customer service they should be able to email something across to you.

Re: Paper bill

Cleoriff — Thu, 07 Mar 2019 13:11:20 GMT

If you are using a PC just print from there.

If phone, you would need your printing app on your phone.

Ours is Epson IPrint.

We also use Android phones and there is more info here https://www.androidcentral.com/how-print-your-android-phone-or-tablet

Re: Paper bill

Cleoriff — Thu, 07 Mar 2019 13:17:19 GMT

And as I said, it doesn't need to be a phone bill. My son has just changed houses and he was not required to show a phone bill. He could have shown any type of bill which had his address on.

This was with one of the biggest property agencies in our area.

Re: Paper bill

Bambino — Thu, 07 Mar 2019 14:11:26 GMT

@Jade1- Many companies, banks, or building societies don't accept mobile phone bills as proof of identification or address.

https://m.moneyfacts.co.uk/guides/banking/can-you-open-an-account-without-proof-of-address/