topic Re: How to cancel in Pay Monthly

How to cancel

Mobily — Wed, 27 Feb 2019 22:29:38 GMT

Can someone point me in the direction of what process to follow to move number to other provider and cancel been a customer a number of years. Have found a good deal so looking at moving

Re: How to cancel

Cleoriff — Wed, 27 Feb 2019 22:32:26 GMT

Hi @Mobily

How to cancel here https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774

You will also need a PAC code

https://community.o2.co.uk/t5/How-to-Guides/How-to-get-your-PAC-2017-Update/ba-p/1052278

Re: How to cancel

Bambino — Wed, 27 Feb 2019 23:16:02 GMT

@Mobily As well as following the guides provided by @Cleoriff , you should also check how good your coverage is with the network you're planning to go to. A better deal isn't worth much if you don't get a good signal in the places you frequent most. Make sure your phone is unlocked and get a Pay & Go sim from the new network first before you make a commitment.

Re: How to cancel

jonsie — Thu, 28 Feb 2019 01:03:20 GMT

Unlocking your phone will increase the value.

https://community.o2.co.uk/t5/How-to-Guides/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1014131