topic Re: Need a new SIM in Pay Monthly

Need a new SIM

bartlett — Tue, 19 Feb 2019 07:54:40 GMT

I need a new SIM as my old SIM and Blackberry has deteriorated so much they aren't working. I don't want to change my contract - just order a new nano SIM suitable for a Samsung J6.

Thanks

Re: Need a new SIM

Cleoriff — Tue, 19 Feb 2019 07:59:32 GMT

Hi @bartlett

You can get a new sim by popping instore, ordering online https://www.o2.co.uk/shop/sim-cards

Or by ringing customer services on 202 or 4445

Best of luck and welcome to the forum

Re: Need a new SIM

MI5 — Tue, 19 Feb 2019 08:14:30 GMT

@bartlett you'll need to call customer services to have your data bolt on changed from Blackberry to standard data too or else your data won't work in a Samsung phone.

http://www.o2.co.uk/contactus

Re: Need a new SIM

Anonymous — Tue, 19 Feb 2019 08:32:59 GMT

You may need to look at this too

https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

https://swapmysim.o2.co.uk