topic Re: Having more money taken from my account in Pay Monthly

Having more money taken from my account

Joshcarty — Mon, 18 Feb 2019 09:05:04 GMT

Hi, I have paid for my monthly tariff but have received an extra charge totally separate from that from O2 of £10 was wondering why this was the case

Re: Having more money taken from my account

MI5 — Mon, 18 Feb 2019 09:08:11 GMT

@Joshcarty have a look here to see if it explains anything https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-scam-What/ba-p/968023

If not, give customer services a call on 202 and they can explain what the charges are for.

Re: Having more money taken from my account

Bambino — Mon, 18 Feb 2019 13:36:37 GMT

@Joshcarty If you're being sent texts and you've been charged for something you never agreed to, you may also want to look at this link: https://payforitsucks.co.uk/

Re: Having more money taken from my account

EmilieT — Tue, 19 Feb 2019 08:30:28 GMT

Good morning @Joshcarty, and welcome to the forum.

I hope the information in the links above helps you understand those charges better, but please do let us know if you need any further help!