topic Re: Paying off device / Carry on contract? in Pay Monthly

Paying off device / Carry on contract?

Anna2 — Sun, 13 Jan 2019 16:00:06 GMT

Hi there,

If i pay off my handset, do I still need to pay the airtime, or can I cancel it?

I'm on O2 refresh, pay monthly.

Thanks,

Anna

Re: Paying off device / Carry on contract?

MI5 — Sun, 13 Jan 2019 16:07:33 GMT

Hi @Anna2 airtime can be cancelled for free with 30 days notice https://community.o2.co.uk/t5/How-to-Guides/How-does-O2-Refresh-work/ba-p/1014093

Re: Paying off device / Carry on contract?

Anna2 — Sun, 13 Jan 2019 16:09:14 GMT

Thank you

Re: Paying off device / Carry on contract?

Bambino — Sun, 13 Jan 2019 16:09:42 GMT

@Anna2 You can cancel the air time by giving one months notice or you can carry on with the air time. If you cancel you can then take a sim only contract and still keep your number.

Re: Paying off device / Carry on contract?

MI5 — Sun, 13 Jan 2019 16:15:52 GMT

You're welcome @Anna2