topic Re: PAC number to leave 02 in Pay Monthly

PAC number to leave 02

Sadaf — Sun, 13 Jan 2019 10:03:13 GMT

Hi this is the third time im asking for a PAC the previous two times I was given one through online chat but they didnt work even though I was well withing the expiry date of the PAC. Coud i receive another one that works please?

Re: PAC number to leave 02

Anonymous — Sun, 13 Jan 2019 10:31:54 GMT

@Sadaf Call customer service to get your pac. This is not O2 you are talking to

https://community.o2.co.uk/t5/How-to-Guides/How-to-get-your-PAC-2017-Update/ba-p/1052278

Re: PAC number to leave 02

MI5 — Sun, 13 Jan 2019 10:32:21 GMT

@Sadaf this isn't O2 so we can't give you a PAC here .

Follow the guide please .

https://community.o2.co.uk/t5/How-to-Guides/How-to-get-your-PAC-2017-Update/ba-p/1052278

Re: PAC number to leave 02

jonsie — Sun, 13 Jan 2019 12:36:03 GMT

Make sure they understand fully when using chat that you want your PAC not your PUK. Things get lost in translation.

Re: PAC number to leave 02

Anonymous — Sun, 13 Jan 2019 15:12:02 GMT

And to clarify a PAC consists of three letters and six digits.

PAC codes issued by O2 always start with TEL, if you receive something else, the chances are they've misunderstood your request.