topic Texting in Pay Monthly

Texting

Kimmy — Fri, 11 Jan 2019 08:54:42 GMT

My tx messages won’t send

Cleoriff — Fri, 11 Jan 2019 09:02:18 GMT

A number of things to try

Open settings on phone and check you have the correct message centre on your device

Pay Monthly   +447802000332

Pay & Go       +447802092035

Also take your sim out and clean it gently, reboot the phone.

Finally check your network status here https://status.o2.co.uk/

Anonymous — Fri, 11 Jan 2019 14:33:05 GMT

You could try a new SIM card from O2 pop in to your nearest store & they will sort it out

EmilieT — Mon, 14 Jan 2019 10:51:36 GMT

Hi @Kimmy, I was wondering if you had a read through the suggestions above yet, and if either of them helped sort this out?

to the forum!