topic Re: Sim cards deals for upgrade in Pay Monthly

Sim cards deals for upgrade

probleme — Tue, 11 Dec 2018 16:41:14 GMT

Talktalk broadband provider has teamed with O2 to provide its customers with some sim deals for their mobile. I am an O2 customer and due for an upgrade. O2 does not allow me to benefit from the deals offer. I would like to know why or how to do it

Re: Sim cards deals for upgrade

Anonymous — Tue, 11 Dec 2018 16:45:56 GMT

@probleme Possibly because your phone needs to be unlocked to use a talk talk sim

https://community.o2.co.uk/t5/Other-Products-and-Services/Unlocking-an-O2-phone-to-use-a-different-SIM-card/td-p/540294

Re: Sim cards deals for upgrade

MI5 — Tue, 11 Dec 2018 17:24:34 GMT

I guess because you weren't a talk talk customer !

Re: Sim cards deals for upgrade

probleme — Tue, 11 Dec 2018 18:27:41 GMT

OBviously, I am a talk talk customer!..

Re: Sim cards deals for upgrade

MI5 — Tue, 11 Dec 2018 18:31:50 GMT

How is that obvious?
Talk talk offered the deals to their mobile customers when they withdrew from the market, so logically, as a customer, you would have received the offer?

Re: Sim cards deals for upgrade

probleme — Tue, 11 Dec 2018 18:32:08 GMT

I think I have sorted my problem myself. Just had to get a new sim card and hopefully will be able to transfer my account without too much problems while keeping my number. finally got to one person on O2 who seemed to know and understand what I was talking about!...

Re: Sim cards deals for upgrade

probleme — Tue, 11 Dec 2018 18:33:44 GMT

@Anonymous wrote:
@probleme Possibly because your phone needs to be unlocked to use a talk talk sim

https://community.o2.co.uk/t5/Other-Products-and-Services/Unlocking-an-O2-phone-to-use-a-different-SIM-card/td-p/540294

Re: Sim cards deals for upgrade

MI5 — Tue, 11 Dec 2018 18:35:34 GMT

But that wasn't the answer to the question you asked