topic Re: Connecting to network in France difficulties in Pay Monthly

Connecting to network in France difficulties

DomWak1 — Tue, 11 Dec 2018 09:32:28 GMT

I am in France and my phone is refusing to connect to any network. My colleagues can connect. Orange F comes up as the provider - I know there is coverage. My phone just says 'no service' and has done for 24 hours.

Re: Connecting to network in France difficulties

MI5 — Tue, 11 Dec 2018 09:35:58 GMT

@DomWak1
Sounds like you have a roaming bar on your account.
Give customer services a shout to help http://www.o2.co.uk/contactus

Also try rebooting, cleaning sim card and manually selecting a different network.

Re: Connecting to network in France difficulties

madasaf1sh — Tue, 11 Dec 2018 09:40:23 GMT

Try turning 4G Data off in the settings, and connecting via 3G

Re: Connecting to network in France difficulties

DomWak1 — Tue, 11 Dec 2018 09:53:22 GMT

Thanks for that. The old tried and trusted method or rebooting!!!!!! I should shoot myself for not trying that first.

Just brilliant!!!

Re: Connecting to network in France difficulties

MI5 — Tue, 11 Dec 2018 09:56:32 GMT

Lol, glad you're sorted 😆

Re: Connecting to network in France difficulties

Cleoriff — Tue, 11 Dec 2018 09:58:02 GMT

@DomWak1 wrote:
Thanks for that. The old tried and trusted method or rebooting!!!!!! I should shoot myself for not trying that first.
Just brilliant!!!

Yes it usually 'cures a multitude of sins' @DomWak1

The simple way is the best way