topic Re: SpendCap in Pay Monthly

SpendCap

jontee01 — Mon, 10 Dec 2018 15:30:39 GMT

I've been trying to reach 02 for the last couple of days without success. I trying the community as a last desperate attempt to get some action.

I was alerted by SpendCap regarding my balance. The 6 text messages allegedly sent from my mobile on December 2 & 3 are nothing whatsoever to do with me. I’ve checked in my address book and there’s no number 07802000332 listed within it. I’m a very light user, in fact, I wouldn’t send 6 text messages in six months.

If I'm contacting the wrong person, perhaps you'd be good enough to forward to someone who could resolve my problem.

Regards – Mr. Taylor

taymor**Personal info**

Re: SpendCap

Bambino — Mon, 10 Dec 2018 15:37:26 GMT

@jontee01 Please take a look at this link: https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...

Re: SpendCap

Lirna — Mon, 10 Dec 2018 15:48:25 GMT

@taymor I’ve got £180 of services charged on my daughters phone it’s scams

Re: SpendCap

jonsie — Mon, 10 Dec 2018 16:13:16 GMT

@jontee01 wrote:
I've been trying to reach 02 for the last couple of days without success. I trying the community as a last desperate attempt to get some action.

I was alerted by SpendCap regarding my balance. The 6 text messages allegedly sent from my mobile on December 2 & 3 are nothing whatsoever to do with me. I’ve checked in my address book and there’s no number 07802000332 listed within it. I’m a very light user, in fact, I wouldn’t send 6 text messages in six months.

If I'm contacting the wrong person, perhaps you'd be good enough to forward to someone who could resolve my problem.

Regards – Mr. Taylor
taymor**Personal info**

That number is just the generic message centre number and the gateway through which they are sent so they are simple text messages that must have been sent from your mobile

Re: SpendCap

MI5 — Mon, 10 Dec 2018 18:06:15 GMT

They are messages sent fire things like iMessage or WhatsApp registration or for apps registering on your phone.