topic Re: Price caps in Pay Monthly

Price caps

Dodge54 — Thu, 08 Nov 2018 22:24:33 GMT

How do I remove price caps from my contract ?

Re: Price caps

MI5 — Thu, 08 Nov 2018 22:27:05 GMT

Call 202 and speak to customer services @Dodge54

Re: Price caps

EmilieT — Fri, 09 Nov 2018 08:44:04 GMT

Hi @Dodge54, please let us know how you get on with Customer Service and if you need any further help witht hose price caps or anything else

to the forum!

Re: Price caps

Dodge54 — Fri, 09 Nov 2018 21:17:25 GMT

Hi,contacted o2 customer service today, spoke to a very knowledgeable young man called Kyle, after a few minutes all done and everything is now working as it should be, top of the class agent.

Re: Price caps

MI5 — Fri, 09 Nov 2018 21:23:56 GMT

Good to hear

Re: Price caps

jonsie — Fri, 09 Nov 2018 21:25:34 GMT

I'm sure @EmilieT or one of the other admin will feed your comments back to Kyle

Re: Price caps

EmilieT — Tue, 13 Nov 2018 14:30:17 GMT

Hi @Dodge54, fantastic to hear you're all sorted now! I'm glad to hear you were so happy with Kyle's help, I'd like to make sure your lovely feedback gets to him so I'll send you a Private Message to get just a few more details