topic Refund in Pay Monthly

Refund

Hi — Sun, 21 Oct 2018 22:08:15 GMT

Hi so it’s coming up to my third phone bill payment and I just would like to know, I’ve paid a £575 deposit for this contract which I was told would be refunded after 3 months. Do I have to call up and tell them that I want the money sent to my bank? Will it just come through itself? Can anyone help

Re: Refund

MI5 — Sun, 21 Oct 2018 22:11:19 GMT

@Hi
It will be applied to your 4th bill.
Once it's on your account, you can call to have it transferred to your bank.

Re: Refund

jonsie — Sun, 21 Oct 2018 22:14:08 GMT

^^^

That's right, you have to make that third payment so another month before you get the oney refunded to you.

Re: Refund

Jezz — Sun, 21 Oct 2018 23:02:01 GMT

Hello,

as long as there are no failed payments since you took out the contract it should be on your 4th pay monthly invoice if there has been a failed payment it will start again.

Re: Refund

jonsie — Sun, 21 Oct 2018 23:06:19 GMT

I have to say that must be one of the biggest deposits to have to find, I think I would have saved a little extra and then bought the phone outright with a sim only contract.

Re: Refund

Cleoriff — Mon, 22 Oct 2018 07:44:40 GMT

@jonsie wrote:
I have to say that must be one of the biggest deposits to have to find, I think I would have saved a little extra and then bought the phone outright with a sim only contract.

I agree @jonsie. I haven't seen a deposit that big before.