topic Re: Unlock sim with PUK code in Pay Monthly

Unlock sim with PUK code

Chloe — Fri, 14 Sep 2018 12:10:58 GMT

i have the PUK code to unlock my sim but where am i supposed to enter the code? do i wait for a text? do i do something on my phone or need to call someone?

Re: Unlock sim with PUK code

MI5 — Fri, 14 Sep 2018 12:39:16 GMT

You need to put an EE, Vodafone or Three sim in your phone and it will ask you to enter the unlock code.
Make sure you have the correct code though and stop if it fails the first time.
https://community.o2.co.uk/t5/How-to-Guides/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1014131

Re: Unlock sim with PUK code

MI5 — Fri, 14 Sep 2018 12:40:29 GMT

Ps I am assuming it’s to unlock because if it really was a PUK the message would be permanently displayed on screen until the code was entered?

Re: Unlock sim with PUK code

EmilieT — Mon, 17 Sep 2018 10:00:26 GMT

Welcome to the forum, @Chloe Did @MI5's explanation help you get your phone unlocked or are you still having trouble with your PUK code?