topic Re: Currently SIMO, if I upgrade online to a new SIMO deal will I need a new sim? in Pay Monthly

Currently SIMO, if I upgrade online to a new SIMO deal will I need a new sim?

Shafreya — Thu, 06 Sep 2018 21:36:34 GMT

Hi there I am currently on a SIMO deal for 20GB data for £21.84, currently on my upgrades there is 20GB SIMO but for £20. Can I upgrade to this without any costs or disruption to service?

Thanks in advance.

Re: Currently SIMO, if I upgrade online to a new SIMO deal will I need a new sim?

MI5 — Thu, 06 Sep 2018 21:42:59 GMT

If you are eligible to upgrade, yes, otherwise you'll have to pay to terminate the current deal.

Re: Currently SIMO, if I upgrade online to a new SIMO deal will I need a new sim?

Anonymous — Thu, 06 Sep 2018 21:45:59 GMT

@Shafreya I’m assuming you are out of the cooling off period & that you really want this deal then you will have to pay off what you owe on the rest of your contract before you can upgrade to this new deal

Re: Currently SIMO, if I upgrade online to a new SIMO deal will I need a new sim?

jonsie — Thu, 06 Sep 2018 22:20:13 GMT

Really? For £1.b4 saving? Offers change all the time so wait until a better deal comes along. You can't upgrade to the same 20GB tariff. To end your current simo you will need to pay off the remaining months.

Re: Currently SIMO, if I upgrade online to a new SIMO deal will I need a new sim?

Shafreya — Thu, 06 Sep 2018 22:46:46 GMT

Thanks for the answers, it just popped up saying I’m available for an upgrade when I logged into myo2 app tonight, and this was on the offer page.

If it saved me £1.84 a month it’s free money but didn’t know about paying off whole contract (afaik I changed to SIMO late 2017/early 2018, don’t know how to check)

Re: Currently SIMO, if I upgrade online to a new SIMO deal will I need a new sim?

MI5 — Fri, 07 Sep 2018 05:31:00 GMT

If it says you can upgrade in your myo2 then go for it, it shouldn't cost you to do so.

Re: Currently SIMO, if I upgrade online to a new SIMO deal will I need a new sim?

Shafreya — Fri, 07 Sep 2018 08:13:10 GMT

Would I need a new sim or anything? Currently out the country for the next week on holiday so wouldn’t be able to change over etc. Never really know how it works through my O2. Can’t have any disruption to service at the moment while I’m out here

Re: Currently SIMO, if I upgrade online to a new SIMO deal will I need a new sim?

MI5 — Fri, 07 Sep 2018 08:39:35 GMT

No new SIM and no disruption at all.

Re: Currently SIMO, if I upgrade online to a new SIMO deal will I need a new sim?

Shafreya — Fri, 07 Sep 2018 09:45:32 GMT

Time to save some money then

Thanks everyone

Re: Currently SIMO, if I upgrade online to a new SIMO deal will I need a new sim?

MI5 — Fri, 07 Sep 2018 09:50:28 GMT

In fact the last one I did was while in France and if not for an email to say my tariff had changed, I wouldn't have known.

Re: Currently SIMO, if I upgrade online to a new SIMO deal will I need a new sim?

Cleoriff — Fri, 07 Sep 2018 10:36:33 GMT

Same here. I did it once when I was in Spain. Nothing changed (only in My O2) and my service continued as normal. I had a text and an email.

Re: Currently SIMO, if I upgrade online to a new SIMO deal will I need a new sim?

Anonymous — Fri, 07 Sep 2018 13:10:50 GMT

Same here, although I went in store a month ago, it was all changed over, no issue at all,

Re: Currently SIMO, if I upgrade online to a new SIMO deal will I need a new sim?

jonsie — Fri, 07 Sep 2018 15:14:23 GMT

You do realise that in the context of the £1.84 saving now, upgrading could potentially cost you more now if any better offers come up before your next upgrade date. Just something to chew over....