topic Re: Showing as paid in Pay Monthly

Showing as paid

Confit — Thu, 30 Aug 2018 15:01:41 GMT

Hi All,

when will you account show as paid? my account is showing a £0 balance on my bill however i havent paid it yet its due out monday?

thanks,

Re: Showing as paid

Bambino — Thu, 30 Aug 2018 15:15:54 GMT

@Confit This is a customer community with no access to anyone's account. You need to speak to customer service. https://www.o2.co.uk/contactus

Re: Showing as paid

MI5 — Thu, 30 Aug 2018 16:04:57 GMT

If your balance is zero it's either paid already or nothing to pay this month.

Re: Showing as paid

jezza1234 — Thu, 30 Aug 2018 16:40:38 GMT

As others have said C.S is your best bet, but I too noticed this in my O2. It appeared when the DD was applied for(3-5 days before being taken) My payment came out as normal on the correct day. No need to worry your payment will go through on the normal day

Re: Showing as paid

EmilieT — Mon, 03 Sep 2018 09:14:51 GMT

Hi @Confit, has it all been sorted since you last posted? Or do you need any additional help?