topic Billing limit in Pay Monthly

Billing limit

Pcafey — Sun, 02 Sep 2018 18:26:33 GMT

How can I find the total limit for my bill; EG;
The highest limit I’m able to spend EG; I spent £80 and have £20 left to spend before my phone gets restricted
I’m struggling to find it on my account.

Re: Billing limit

MI5 — Sun, 02 Sep 2018 18:35:26 GMT

The only regular limits are a £40 data cap when abroad. O2 will only restrict your account in other cases if they suspect fraud or unusual activity.
It's covered in the T&C's applicable to your account http://www.o2.co.uk/termsandconditions
If you are overspending regularly, are you sure you are on the correct tariff?

Re: Billing limit

Cleoriff — Sun, 02 Sep 2018 18:36:51 GMT

Hi @Pcafey Are you talking about Charge to Mobile?

https://www.o2.co.uk/help/digital-services/charge-to-mobile

If so this is what it says...

You should only buy what you can afford to pay for.

If you're on Pay As You Go, you can spend up to the limit of your credit. If you're on Pay Monthly, anything you buy will be added to your monthly bill. The amount you can spend depends on how long you've been a customer, how much you normally spend and if you pay your bill on time.

Some sellers set their own spending limits too.

Re: Billing limit

Marjo — Mon, 03 Sep 2018 11:09:04 GMT

Hi @Pcafey, how are you getting on with this - any help from the above replies? Please do let us know if you have any additional questions the community could help with.

Cheers for the advice @MI5 and @Cleoriff!

Re: Billing limit

Cleoriff — Mon, 03 Sep 2018 12:23:47 GMT

If honest @Marjo I may have been way out with my understanding of the question...but I left my answer there just in case.