topic mobile delivery in Pay Monthly

mobile delivery

tanalouise — Thu, 23 Aug 2018 11:45:36 GMT

My traking number o2 have have me on my account says its not valid on the ukmail website, anyone else had this it suppose to be comming today before 8pm

Re: mobile delivery

gmarkj — Thu, 23 Aug 2018 11:47:18 GMT

Your only hope is to call customer services.
Did you have an email saying it had been despatched, or just the tracking number?
Depending on what you are expecting it may be out of stock...

Re: mobile delivery

Cleoriff — Thu, 23 Aug 2018 12:15:35 GMT

@tanalouiseGive customer services a call. Contact links to call here https://www.o2.co.uk/contactus

There are a few systems not working very well with O2 currently

Re: mobile delivery

Anonymous — Thu, 23 Aug 2018 12:45:40 GMT

@tanalouise That usually is a sign of your chosen handset Is out of stock & hasn’t been dispatched

Re: mobile delivery

EmilieT — Tue, 28 Aug 2018 07:55:02 GMT

Hi @tanalouise, and welcome to the forum I just wanted to check if you had found out more about your order since you last posted, or received your package? Which device did you go for?