topic Re: Forgotten Mobile broadband number in Pay Monthly

Forgotten Mobile broadband number

Wave — Sat, 11 Aug 2018 10:01:52 GMT

How to retrieve my mobile broad band number. Please help.

Re: Forgotten Mobile broadband number

MI5 — Sat, 11 Aug 2018 10:06:38 GMT

Call customer service on 202 or login to your MyO2 http://www.o2.co.uk/myo2

Re: Forgotten Mobile broadband number

EmilieT — Mon, 13 Aug 2018 10:04:03 GMT

Hi @Wave, have you managed to retrieve your number since you last posted?

Re: Forgotten Mobile broadband number

Wave — Mon, 13 Aug 2018 10:31:03 GMT

Good morning EmilieT.
No I still haven’t been able to retrieve my mobile (car)broadband number.

Re: Forgotten Mobile broadband number

MI5 — Mon, 13 Aug 2018 10:56:19 GMT

What have you tried?

Re: Forgotten Mobile broadband number

Wave — Mon, 13 Aug 2018 11:42:48 GMT

I’ve tried everything. Going through O2. Tried live chat tried Google website. Still no luck. 😩

Re: Forgotten Mobile broadband number

MI5 — Mon, 13 Aug 2018 11:49:36 GMT

Do you have an O2 mobile too?

Re: Forgotten Mobile broadband number

Wave — Mon, 13 Aug 2018 11:51:20 GMT

Yes I do have a o2 number

Re: Forgotten Mobile broadband number

Wave — Fri, 07 Sep 2018 18:35:40 GMT

I found the mobile number to the device in my car the number is (07928) [removed]. My issue is needing to know how to top up to obtain Wi-Fi in my car.

Re: Forgotten Mobile broadband number

MI5 — Mon, 13 Aug 2018 11:54:07 GMT

You can top up through your MyO2 http://www.o2.co.uk/myo2 and all other ways at the bottom of this help thread https://community.o2.co.uk/t5/How-to-Guides/How-can-I-pay-my-bill-or-Ways-to-pay-guidelines/ba-p/1014090

Re: Forgotten Mobile broadband number

Marjo — Fri, 07 Sep 2018 18:37:02 GMT

Hey @Wave, hope you're doing well. It's been a while since you last posted about your mobile broadband but I just wanted to check if you managed to top up ok in the end and if you had any further questions the community could help with?