topic No 4g in the usa in Pay Monthly

No 4g in the usa

Sambyron — Sun, 05 Aug 2018 00:41:37 GMT

I can’t seem to get WiFi/4g access in the USA last week or this week. Why is this???

Re: No 4g in the usa

Bambino — Sun, 05 Aug 2018 01:21:31 GMT

@Sambyron Take a look at this link: https://www.o2.co.uk/shop/international/using-phone-abroad#1

Re: No 4g in the usa

Sambyron — Sun, 05 Aug 2018 02:08:07 GMT

I travel to the USA several times a month but the 4g hasn’t been working for the last 2 weeks and I’m unsure why.....

Re: No 4g in the usa

liggerz87 — Sun, 05 Aug 2018 02:19:53 GMT

Maybe o2 has put a block on you using data in us can you call slash txt and should be able to find wifi tho like in McDonald's or coffee shop

Re: No 4g in the usa

Cleoriff — Sun, 05 Aug 2018 06:42:32 GMT

@Sambyron

Try texting Active to 2020, save the settings you get back and reboot the phone.

You may also want to call customer services to see if an International roaming bar has been placed on your account inadvertently https://www.o2.co.uk/contactus

You could also try a manual search for another network. See if you have any luck with that.

Welcome to the forum by the way

Re: No 4g in the usa

MI5 — Sun, 05 Aug 2018 08:49:00 GMT

What phone are you using?
Have you upgraded or changed anything on your account since the last time it worked?
What type of account do you have?