topic Voicemail Not Working in Pay Monthly

Voicemail Not Working

sammeg — Sat, 04 Aug 2018 23:25:56 GMT

Hi, I joined O2 moble after Talktalk closed shop a few weeks ago. All seemed ok until I got a voicemail message. I can’t retrieve this nor can I set up voicemail reception. My phone is an I phone 4s on a pay monthly subscription. An O2 adviser told me to call 1750 then turn the phone off and on again, this didn’t work. Any help appreciated, thanks, Sammeg

Re: Voicemail Not Working

MI5 — Fri, 03 Aug 2018 13:35:24 GMT

All you need to know about vm here https://community.o2.co.uk/t5/How-to-Guides/All-you-need-to-know-about-O2-Voicemail-901/ba-p/547712 but your problem will be the wrong data bolt on.
You need to call again and ask the for idata for iPhone to be applied to your account.

Re: Voicemail Not Working

sammeg — Sat, 04 Aug 2018 21:09:26 GMT

Thank you kindly for the info. As you said I asked for a bolt on and it worked. O2 staff seem to be efficient when you can ask for something specific. Thanks again, Sammeg

Re: Voicemail Not Working

MI5 — Sat, 04 Aug 2018 21:15:20 GMT

Glad you got sorted @sammeg

Re: Voicemail Not Working

EmilieT — Mon, 06 Aug 2018 07:50:34 GMT

That's great to hear, thanks for the update @sammeg