topic Re: What time is payment taken in Pay Monthly

What time is payment taken

Mona9753 — Sat, 04 Aug 2018 21:52:34 GMT

Please could someone tell me what time is payment taken from direct debit on billing day?

Re: What time is payment taken

Cleoriff — Sat, 04 Aug 2018 21:59:58 GMT

Hi @Mona9753

Your bill is generated and payment taken 14 days after. Usually between 12mn- 9am on that day....

https://www.o2.co.uk/help/account-and-billing/payment-date-and-billing-date

Re: What time is payment taken

MI5 — Sat, 04 Aug 2018 21:57:56 GMT

Banks usually run their systems at midnight.

Re: What time is payment taken

Mona9753 — Sat, 04 Aug 2018 22:01:28 GMT

Oh cool thank you... wondered why the money has not yet been taken... thought I'd stuffed used with regards to an overdraft! Haha phew 😛

Re: What time is payment taken

MI5 — Sat, 04 Aug 2018 22:11:33 GMT

@Mona9753

It is controlled by your bank though in terms of the actual time it leaves your account. that is nothing to do with O2 so you should check with your bank for their exact times.

Re: What time is payment taken

Cleoriff — Sat, 04 Aug 2018 22:09:15 GMT

@Mona9753Also if its the weekend it could be the next working day if you look at the link I posted..

".We only take payments on a working day. If your payment date falls on a weekend or bank holiday, we'll try to take the payment the next working day. You can check your billing date by signing in to My O2.

Re: What time is payment taken

Mona9753 — Sat, 04 Aug 2018 22:11:03 GMT

Ohh that makes sense... thank you

Re: What time is payment taken

jonsie — Sat, 04 Aug 2018 22:11:22 GMT

Payments due Saturday or Sunday will be taken Monday unless a Bank Holiday, then the next working day

Re: What time is payment taken

Cleoriff — Sat, 04 Aug 2018 22:12:55 GMT

@Mona9753 wrote:
Ohh that makes sense... thank you

No problem @Mona9753

Re: What time is payment taken

MI5 — Sat, 04 Aug 2018 22:15:38 GMT

You're welcome @Mona9753