topic Re: Caps on contract in Pay Monthly

Caps on contract

Benlfc1990 — Sat, 04 Aug 2018 19:19:39 GMT

I want to put a cap limit on my phone so that I do not exceed my monthly allowance, is there any way to do it now as I know you couldn't in the past, the kids keep ringing there nana and she lives overseas

Re: Caps on contract

jonsie — Sat, 04 Aug 2018 19:27:33 GMT

You still can't I'm afraid. Maybe Tesco, which runs on the o2 network, may be the best bet as they do cap. On O2 data is automatically capped but minutes aren't.

Re: Caps on contract

MI5 — Sat, 04 Aug 2018 19:29:48 GMT

Unfortunately not @Benlfc1990, you would need to be on Tesco to do that currently.

However , you can get an international call bar placed on the account to prevent overseas calls. Just ask customer services.

Re: Caps on contract

Bambino — Sat, 04 Aug 2018 19:40:17 GMT

@Benlfc1990 Lock your phone with a numerical password, and don't tell your kids what it is. Problem solved.

Re: Caps on contract

roons111 — Tue, 30 Oct 2018 12:23:30 GMT

you can do this now

Re: Caps on contract

MI5 — Tue, 30 Oct 2018 12:30:47 GMT

@roons111 wrote:
you can do this now

Yes, you can now on any new contracts or upgrades taken from October 1st 2018

https://www.o2.co.uk/help/account-and-billing/spend-cap