topic Re: Over 209 calls today in Pay Monthly

Over 209 calls today

BobbyK — Thu, 12 Jul 2018 21:21:34 GMT

Hi,

i have had over over two hundred calls today from people saying I had called them. I know I have not called them.

i rang 02. They told me that they are aware of a fraud and would add my number to the list.

my problem is what do I do next. Options are to change my number, but this would cause me so many problems.

Hoping somebody has a solution.

Re: Over 209 calls today

MI5 — Thu, 12 Jul 2018 21:24:53 GMT

This is happening to people on all networks and is being investigated.
Unfortunately, apart from continually blocking the numbers, there's nothing you can do until the networks get to the bottom of it and fix the issue.

Re: Over 209 calls today

Cleoriff — Thu, 12 Jul 2018 21:26:11 GMT

Community advice here @BobbyK

https://community.o2.co.uk/t5/How-to-Guides/Are-you-fed-up-with-spam-calls-and-texts-Follow-these-steps-to/ba-p/386364#M37293

Re: Over 209 calls today

Bambino — Thu, 12 Jul 2018 21:28:55 GMT

@BobbyK Yes changing your number probably would cause problems, but unfortunately, that's the only alternative at this point, as they haven't worked out how to fix this yet. O2 will allow you one number change for free.

Re: Over 209 calls today

Cleoriff — Thu, 12 Jul 2018 21:29:38 GMT

@BobbyKPersonally I think it's far better to change your number than put up with this. It would cause you less stress long term.

You are allowed one number change free of charge if you contact customer services https://www.o2.co.uk/contactus

Re: Over 209 calls today

Anonymous — Thu, 12 Jul 2018 22:06:10 GMT

209? That’s insane. That’s enough to drive anyone to despair

Re: Over 209 calls today

jonsie — Fri, 13 Jul 2018 00:00:18 GMT

This has been going on months now and no end in sight.

Re: Over 209 calls today

BobbyK — Fri, 13 Jul 2018 12:18:44 GMT

Many thanks. It is driving me crazy. But I think I will put up with it for a few more days and see if it improves. I really don’t want to change my number

Re: Over 209 calls today

BobbyK — Fri, 13 Jul 2018 12:19:16 GMT

Many thanks for the advice

Re: Over 209 calls today

darrengf — Fri, 13 Jul 2018 22:01:22 GMT

It’s about time there were much more controls and government and phone plus and Ofcom or who ever looks after everything started really doing something better to get this fixed.

209 is a stupid amount, I get annoyed with 1 or 2 a week. I report everyone to the network and then block them.

more harsher penalty is needed to me

im really sorry ur getting that many, I can’t imagine what you are going through.

Welcome me to the forum as ell @BobbyK

Re: Over 209 calls today

BobbyK — Wed, 01 Aug 2018 16:02:51 GMT

Thanks everybody, they stopped at about 400 calls... lots of blocked numbers. Hopefully it will not happen again.

Re: Over 209 calls today

MI5 — Wed, 01 Aug 2018 17:44:23 GMT

Fingers crossed for you.

Re: Over 209 calls today

jonsie — Wed, 01 Aug 2018 18:24:52 GMT

I would be lucky to get 400 calls in 2 years.....