topic Re: 02 online in Pay Monthly

02 online

LW34 — Mon, 02 Jul 2018 15:42:57 GMT

Does anyone know what 02 (ie 0 number symbol, instead of O2 usual seen with capital letter O) online is. I have been having payments taken from my account since at least Apr last year & I cant work out who they are paid to.

I have been very unwell for a while so do not know when it started, who set it up or whatever.

Thanks

Re: 02 online

MI5 — Mon, 02 Jul 2018 16:20:50 GMT

You need to call customer service immediately as you may be getting scammed.
http://www.o2.co.uk/contactus

Re: 02 online

Bambino — Mon, 02 Jul 2018 16:30:19 GMT

@LW34 You need to contact customer service asap.

Also take a look at this link: https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-scam-What/ba-p/968023

Re: 02 online

LW34 — Mon, 02 Jul 2018 17:37:18 GMT

Thanks very much for your reply. Im so frustrated as pre-illness i would never have fallen for anything like this but i seem to be an easy target for this type of thing.

Re: 02 online

LW34 — Mon, 02 Jul 2018 17:38:50 GMT

thanks in addition for the additional website info. I shall get straight onto this. thanks for taking the time to reply.

Re: 02 online

Cleoriff — Mon, 02 Jul 2018 18:31:35 GMT

Hope all goes well for you @LW34

Re: 02 online

jonsie — Mon, 02 Jul 2018 18:34:17 GMT

It certainly seems like a scam. Good luck in retrieving your funds.