topic Hell in Pay Monthly

Hell

MH1 — Thu, 14 Jun 2018 15:20:30 GMT

I wouldn't make any call or receive any call last five dayes. Mine [REMOVED], only active text and data service. Please someone help me out from stupid o2 network.
[Removed]

Re: Hell

MI5 — Thu, 14 Jun 2018 14:39:57 GMT

Use an alternative phone to call customer service http://www.o2.co.uk/contactus

Re: Hell

jonsie — Thu, 14 Jun 2018 15:02:55 GMT

Check for local problems here

https://status.o2.co.uk/

Re: Hell

EmilieT — Fri, 15 Jun 2018 11:02:15 GMT

Hi @MH1, have you tried reaching out to Customer Service as advised by @MI5 or checking for network status following @jonsie's link? Let us know if you found out anything new or made progress on this