topic SB7 Scamm and O2 contact in Pay Monthly

SB7 Scamm and O2 contact

Scam1 — Thu, 14 Jun 2018 13:41:51 GMT

Hi everyone,

I recieved my monthly bill and, after realised I've been charged almot 18 pounds extra, I contacted O2 customer service.

Turned is a scam from SB7 Mobile, a despicable company that none is sizing and controling, making frouds as we speak.

The O2 customer service gave me a number for 3rd party Companie issues, 02035406597, but is not working. Anyone could help me with an email address at least?

Thank you un advance

Re: SB7 Scamm and O2 contact

Bambino — Thu, 14 Jun 2018 13:56:10 GMT

@Scam1 Please take a look at this link: https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-scam-What/ba-p/968023

Edit: And this one too: https://community.o2.co.uk/t5/How-to-Guides/Are-you-fed-up-with-spam-calls-and-texts-Follow-these-steps-to/ba-p/386364#M37293

Re: SB7 Scamm and O2 contact

MI5 — Thu, 14 Jun 2018 14:04:07 GMT

Call them and tell them you want to be removed from their database and that you didn't knowingly sign up.
Also ask for all charges to be refunded which you should get back as a post office cheque.
Customer services: customerservices@sb7mobile.com
Telephone 0330 134 0181

Re: SB7 Scamm and O2 contact

Scam1 — Thu, 14 Jun 2018 14:07:54 GMT

Thanks for it.

However, O2 remarked the phone call. There is any other way to contact with those people?

Re: SB7 Scamm and O2 contact

MI5 — Thu, 14 Jun 2018 14:14:45 GMT

There is an email and a free number above in my post.

Re: SB7 Scamm and O2 contact

Scam1 — Thu, 14 Jun 2018 14:24:18 GMT

Yeah!, thanks!, I was looking for it myself before I checked your post

I sent the complaint to them, also I created a ticket for this on this web https://ico.org.uk/your-data-matters/texts/

Still, is incredible that, between companies selling databases and malaware...you need to be extra carefull with anything popping on your phone!

Re: SB7 Scamm and O2 contact

MI5 — Thu, 14 Jun 2018 14:37:14 GMT

It needs better regulation or more networks to take the initiative to stop them like EE have done.