topic Re: Unsolicited premium text -secret sales in Pay Monthly

Unsolicited premium text -secret sales

Jazzydd — Wed, 13 Jun 2018 21:46:47 GMT

Hi.
I have a contract which for my daughter. She received a text today which days she has subscribed to secret sales codes for £4.50 a month from Mobtech. Until she texts stop to 60031.
She is only 10 and has never signed up for anything like this. We monitor her use of the computer and iPad. Does anyone know if it is a scam or whether we should reply or not? I have heard various things which all which seem to contradict each other. Thanks

Re: Unsolicited premium text -secret sales

MI5 — Wed, 13 Jun 2018 21:48:27 GMT

See help here https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-scam-What/ba-p/968023

Re: Unsolicited premium text -secret sales

Cleoriff — Wed, 13 Jun 2018 21:54:19 GMT

@JazzyddDefinitely a scam

https://forums.hexus.net/general-discussion/384854-secretsalescodes-4-50-per-month-text-mobtech-warning.html

Contact info here https://www.mobtech.info/

Email them and and ask to stop subscription and request a refund ...

Re: Unsolicited premium text -secret sales

gmarkj — Thu, 14 Jun 2018 07:00:13 GMT

You may also want to contact customer services and request a bar on all premium content for the contract @Jazzydd

Re: Unsolicited premium text -secret sales

EmilieT — Fri, 15 Jun 2018 10:24:35 GMT

Thanks @MI5, @Cleoriff and @gmarkj for the useful advice above

@Jazzydd Let us know if you need further help with this!