topic Re: Keeping my number?! in Pay Monthly https://community.o2.co.uk/t5/Pay-Monthly/Keeping-my-number/m-p/1131430#M152089 Call customer service on 202 and ask them to migrate your old number to the new contract which will end your old contract immediately so you’ll stop paying for it. Wed, 13 Jun 2018 20:31:01 GMT MI5 2018-06-13T20:31:01Z Keeping my number?! https://community.o2.co.uk/t5/Pay-Monthly/Keeping-my-number/m-p/1131424#M152085 <P>I bought a new phone on a new contract - still with o2, as I was on my last phone, but obviously new tariff. How do I keep my number?! Even the guy in the o2 store couldn’t help me, didn’t know if I’d still need a pac code or what! He started by saying ‘oh just put your old sim in your new phone...’ - yeah great, and keep paying for that contract while paying my new one?! If anyone can tell me what on earth to do I’d be very grateful ha!</P> Wed, 13 Jun 2018 20:08:24 GMT https://community.o2.co.uk/t5/Pay-Monthly/Keeping-my-number/m-p/1131424#M152085 DelS 2018-06-13T20:08:24Z Re: Keeping my number?! https://community.o2.co.uk/t5/Pay-Monthly/Keeping-my-number/m-p/1131430#M152089 Call customer service on 202 and ask them to migrate your old number to the new contract which will end your old contract immediately so you’ll stop paying for it. Wed, 13 Jun 2018 20:31:01 GMT https://community.o2.co.uk/t5/Pay-Monthly/Keeping-my-number/m-p/1131430#M152089 MI5 2018-06-13T20:31:01Z Re: Keeping my number?! https://community.o2.co.uk/t5/Pay-Monthly/Keeping-my-number/m-p/1131515#M152117 <P>They certainly employ Britain's finest instore where you live <a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/3204826">@DelS</a></P> Thu, 14 Jun 2018 01:00:37 GMT https://community.o2.co.uk/t5/Pay-Monthly/Keeping-my-number/m-p/1131515#M152117 jonsie 2018-06-14T01:00:37Z Re: Keeping my number?! https://community.o2.co.uk/t5/Pay-Monthly/Keeping-my-number/m-p/1131582#M152121 <P>Hi&nbsp;<a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/3204826">@DelS</a>, welcome to our community! Sorry to hear that you had some confusion around this. Please do check out the helpful advice above - it would be great to hear back from you if you managed to sort this out in the end or if you're still stuck and need further help?</P> Thu, 14 Jun 2018 10:30:56 GMT https://community.o2.co.uk/t5/Pay-Monthly/Keeping-my-number/m-p/1131582#M152121 Marjo 2018-06-14T10:30:56Z