topic Re: request pac cod in Pay Monthly

request pac cod

jafar — Mon, 11 Jun 2018 12:36:00 GMT

hi i need my pac cod i already have sim card and need pac cod would you please send me the pac cod and cancel my contract thanks

regard

Re: request pac cod

jonsie — Mon, 11 Jun 2018 12:34:26 GMT

Hi @jafar

This isn't customer service, you need to call them or use live chat if you are contract

If you are payand go you can only get your PAC by calling customer service

Re: request pac cod

jonsie — Mon, 11 Jun 2018 12:36:08 GMT

A guide here by @MI5

https://community.o2.co.uk/t5/How-to-Guides/How-to-get-your-PAC-2017-Update/ba-p/1052278

Re: request pac cod

MI5 — Mon, 11 Jun 2018 16:32:46 GMT

You also need to cancel your account directly with o2 as we cannot do it for you @jafar
https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774

Re: request pac cod

Marjo — Wed, 13 Jun 2018 09:30:12 GMT

Hello @jafar, how are you doing today? Let us know if you managed to get your PAC ok in the end? Did you have any additional questions the community could advise with?

Cheers @jonsie and @MI5 for your help!