topic Re: Data usagev in Pay Monthly

Data usagev

Daffy — Fri, 01 Jun 2018 21:50:00 GMT

Hi. While using facetime, i got a message to say i had used 80% of my data. 3 hours later (long catch up), still on facetime, i get a message to say i have used all my data. How can this ne when i was in the house using my wi-fi?

Re: Data usagev

pgn — Fri, 01 Jun 2018 21:55:02 GMT

Has your phone been set to switch to the stronger signal, if WiFi is weaker, it would go to Mobile signal...?

Re: Data usagev

MI5 — Fri, 01 Jun 2018 22:00:32 GMT

To be safe, you should always turn off mobile data when using wifi, this will ensure your data isn't used if the wifi drops out.
Check your data settings and turn off "wifi assist" if you have it tuned on too as this will use data in preference to wifi if the signal is better.

Re: Data usagev

Daffy — Fri, 01 Jun 2018 23:03:01 GMT

Thanks for that. Didnt know that existed!!!

Re: Data usagev

Daffy — Fri, 01 Jun 2018 23:03:53 GMT

Thanks MI5, will try to remember that

Re: Data usagev

MI5 — Fri, 01 Jun 2018 23:10:01 GMT

Hi @Daffy

You won't find the exact same that @pgn posted on your iPhone, but you should go to Settings >Mobile data and scroll down to almost the very bottom.

You will see "Wi-Fi Assist" and if the button is green, slide it to the left to turn off.

Re: Data usagev

Daffy — Fri, 01 Jun 2018 23:21:33 GMT

@MI5
I found the wi-fi assist button and it was already turned off. Would it still switch to mobile data? Thanks

Re: Data usagev

MI5 — Fri, 01 Jun 2018 23:25:03 GMT

It would if your WiFi dropped out (hence the need to turn mobile data off completely) but having it off will stop it running at the same time as your WiFi.

Re: Data usagev

Daffy — Fri, 01 Jun 2018 23:36:44 GMT

Thanks MI5, I will be making sure its all turned off in the future when using facetime. I have also told friends who didnt know about it either

Re: Data usagev

MI5 — Fri, 01 Jun 2018 23:43:22 GMT

How long have you got to go before your data allowance renews?

Re: Data usagev

pgn — Sat, 02 Jun 2018 08:17:03 GMT

Thanks for the Apple clarification @MI5@- not my forte, Apple.

Shame to find it was already off though, I guess Apple does not have the two little transfer indicators next to the WiFi logo in the Status bar that my OP3T has. Also the 4G characters disappear from the Mobile signal icon for me when WiFi is in use for data.

Half of getting on with your mobile device is knowing its little tells, @Daffy@...

Hope you have not got long to wait for your next injection of Mobile data quota.

Re: Data usagev

MI5 — Sat, 02 Jun 2018 08:55:50 GMT

Different indicators on Apple completely but if using WiFi assist you will just see the 4g icon.