topic lost phone in Pay Monthly

lost phone

Adds — Thu, 31 May 2018 18:03:32 GMT

I lost my phone In Spain and I am unable to get through to the number given on your site, there doesn't seem to be any contact e-mail adresses, please advise???

Re: lost phone

jonsie — Thu, 31 May 2018 18:08:25 GMT

Sorry to hear. Follow the advice in the link by @MI5

https://community.o2.co.uk/t5/How-to-Guides/Lost-or-Stolen-O2-Device-How-to-Report-it/ba-p/1023988

Re: lost phone

Cleoriff — Thu, 31 May 2018 18:21:40 GMT

Are you still in Spain @Adds? If so, you would be better reporting it to the local guardia (police) to get a case number. (If you have insurance)

Just remember it has to be reported within 24 hrs otherwise you will be reponsible for all costs incurred if the phone is used by someone else...

Re: lost phone

Adds — Thu, 31 May 2018 18:54:24 GMT

Good news the phone has been found in the back of a taxi!!!!

thanks to all for the quick response.

Re: lost phone

Poppysmum — Thu, 31 May 2018 20:04:13 GMT

Brilliant news

Glad you found your phone .

Re: lost phone

Cleoriff — Thu, 31 May 2018 20:31:12 GMT

@Adds wrote:
Good news the phone has been found in the back of a taxi!!!!

thanks to all for the quick response.

Great news @Adds. No more worries

Re: lost phone

jonsie — Fri, 01 Jun 2018 02:24:19 GMT

Really pleased for you @Adds, enjoy the rest of your holiday.