topic Re: Renting a phone while my HTC is in for repair in Pay Monthly

Renting a phone while my HTC is in for repair

andrewmorris197 — Sun, 18 Mar 2018 18:59:54 GMT

Hi, I've got an HTC 10 on O2 that was previously repaired by Carphone Warehouse (battery not holding a charge).

It's not not charging at all and will have to go back for repair.

I don't wish to use Carphoen Warehouse again - service was awful and the "loan phone" provided was so bad it was literally unusable.

Does O2 provide a service for renting a decent smartphone to use during a repair period? Any details provided would be appreciated.

Many thanks.

Re: Renting a phone while my HTC is in for repair

MI5 — Sun, 18 Mar 2018 19:05:32 GMT

Unfortunately not.
You can borrow a very basic phone from an o2 shop if you put your phone in for repair to O2.
There is a £25 refundable deposit for this, but o2 repairers don't have a very good rating on here so we always recommend go to the manufacturer for repairs under warranty.

Re: Renting a phone while my HTC is in for repair

Anonymous — Sun, 18 Mar 2018 19:35:16 GMT

You could buy a cheap basic phone to tide you over while it’s repaired & put your sim in it

Re: Renting a phone while my HTC is in for repair

andrewmorris197 — Sun, 18 Mar 2018 19:59:28 GMT

Thanks, I'd honestly never thought of that.

Re: Renting a phone while my HTC is in for repair

MI5 — Sun, 18 Mar 2018 20:06:44 GMT

A cheap basic phone won't be much better than the loan phone from O2 or CPW though.
You'll need to spend a reasonable amount of money to get something that you won't be wanting to throw at the wall!

Re: Renting a phone while my HTC is in for repair

andrewmorris197 — Sun, 18 Mar 2018 20:32:33 GMT

Re my last comment - I was being sarcastic

Re: Renting a phone while my HTC is in for repair

MI5 — Sun, 18 Mar 2018 20:33:44 GMT

I did wonder, but it's always difficult to tell when you're just reading words on a page

Re: Renting a phone while my HTC is in for repair

jonsie — Sun, 18 Mar 2018 20:42:17 GMT

Hi I knew....I thought it prudent that I zip due to my sardonic wit.....😉

Re: Renting a phone while my HTC is in for repair

Cleoriff — Sun, 18 Mar 2018 20:45:45 GMT

@andrewmorris197wrote:
Re my last comment - I was being sarcastic

No idea why you would feel the need for sarcasm. People are just trying to help and offer their advice...

Re: Renting a phone while my HTC is in for repair

Anonymous — Sun, 18 Mar 2018 22:27:44 GMT

O2 were going to charge me £25 deposit for a rental phone, but then suggested I buy the doro from them at £1.99.. which I still have have as a back up.. bargain!

Re: Renting a phone while my HTC is in for repair

jonsie — Mon, 19 Mar 2018 00:52:57 GMT

I have one myself. ...It serves a purpose 😊