topic Re: How long until I get disconnected? in Pay Monthly

How long until I get disconnected?

MikeyPB — Tue, 06 Mar 2018 22:00:06 GMT

Hi there,

I moved my phone number on to an O2 pay and go sim card because I will be out of the UK for a few years and want to keep my number without paying monthly for a contract.

I was told by my broker that so long as I make a chageable call at least once every 2 months, my account will remain active. I would like someone from O2 to verify this is true and to verify how often I need to use my phone.

*Does the call period need to be over a certian length?

*Will sending a text message be ok?

*How frequently do I need to use my account to keep it active?

Thanks!

Re: How long until I get disconnected?

MI5 — Tue, 06 Mar 2018 22:03:52 GMT

You need to make any chargeable call or text once every 6 months and top up every 999 days.

Re: How long until I get disconnected?

jonsie — Tue, 06 Mar 2018 22:05:38 GMT

You need to make a chargeable call every 6 months and top up every 999 days to keep the sim active.

In my experience, sending a text was sufficient when I wanted to keep my wife's number after she passed away. I kept it for 2 years and diarised it to send a text every 6 months. Hat showed it as active on the o2 system.

Re: How long until I get disconnected?

Marjo — Thu, 08 Mar 2018 15:16:14 GMT

Hi @MikeyPB, how are you doing today? Please do let us know if you have any additional questions the community could help you with.

Also, welcome to our forum!

Re: How long until I get disconnected?

MikeyPB — Wed, 14 Mar 2018 16:17:00 GMT

Thanks for the help everybody!

Re: How long until I get disconnected?

MI5 — Wed, 14 Mar 2018 16:20:33 GMT

No worries Mikey

Re: How long until I get disconnected?

jonsie — Fri, 16 Mar 2018 02:30:46 GMT

Happy to help 😀