topic Re: Unlocked Phone in Pay Monthly

Unlocked Phone

ClaireO — Mon, 29 Jan 2018 18:16:24 GMT

Can anyone help I have a unlocked iPhone 6s (my daughters old phone that has had Vodafone and plusnet sims in) it was bought from Carphone warehouse and states unlocked however won’t take my 02 pay monthly sim? Any ideas? Thanks

Re: Unlocked Phone

MI5 — Mon, 29 Jan 2018 18:30:47 GMT

Carphone warehouse iPhones lock to the first sim inserted so you'll need to contact Vodafone to get it unlocked.

Re: Unlocked Phone

ClaireO — Mon, 29 Jan 2018 21:09:24 GMT

Yes believe so after further investigation! Turns out it’s locked to plus net who can’t help me as they don’t sell phones so don’t lock them (so they say) advising me to speak to Apple.. you’d think buying an unlocked phone would mean unlocked! Thanks for your help

Re: Unlocked Phone

MI5 — Mon, 29 Jan 2018 21:14:22 GMT

Try the Voda sim in it again as it will be easier to unlock if it is locked to Voda.
If it is Plusnet, you need to speak to EE, but I suspect it's more likely to be Voda as the Plusnet sim would work in a Voda locked phone due to their original tie up back in the days of vodafone@home.

Re: Unlocked Phone

Marjo — Tue, 30 Jan 2018 10:12:32 GMT

Hey @ClaireO welcome to our community! It would be lovely to hear how you get on with this? I hope you get the phone sorted soon.