topic Re: "Network busy" in Pay Monthly

"Network busy"

Anonymous — Fri, 26 Jan 2018 11:42:44 GMT

I keep getting "network busy" when I try and make calls, and incoming calls go straight to voice. Mobile network and texts are all fine, just calls.

I've restarted several times, taken SIM out, soft reset, but nothing has changed.

Has anyone seen this before or have any ideas?

Thanks

Re: "Network busy"

Anonymous — Fri, 26 Jan 2018 11:43:17 GMT

Should have said, the network checker says everything is fine in my area

Re: "Network busy"

MI5 — Fri, 26 Jan 2018 11:47:16 GMT

That is usually either congestion or a mast issue.
I'd check the status again after it's had a chance to update and in the meanwhile, report the issue through the MyNetwork app.
https://www.o2.co.uk/apps/my-network

Re: "Network busy"

Anonymous — Fri, 26 Jan 2018 11:56:11 GMT

Many thanks 🙂

Re: "Network busy"

MI5 — Fri, 26 Jan 2018 12:09:22 GMT

No problem