topic Re: sim cards in Pay Monthly

sim cards

kennyboy52 — Tue, 26 Dec 2017 19:49:32 GMT

I have just bought my partner a new Samsung Galaxy J3 and the sim card out of her old phone is to big for her new phone but i want know how to transfer her number from the old sim card onto the new smaller sim card for her new phone can anyone help please

Re: sim cards

Cleoriff — Tue, 26 Dec 2017 20:00:09 GMT

I presume you have a new sim to use in the new phone @kennyboy52

Info here https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/A-mini-guide-to-doing-a-Sim-Swap-on-O2/td-p/1019141

Sim swap here http://swapmysim.o2.co.uk/

Re: sim cards

kennyboy52 — Tue, 26 Dec 2017 20:00:37 GMT

yes

Re: sim cards

Cleoriff — Tue, 26 Dec 2017 20:07:47 GMT

Then follow the advice in the links I gave @kennyboy52

Re: sim cards

MI5 — Tue, 26 Dec 2017 20:10:44 GMT

See if the middle will push out of the current SIM card.

Re: sim cards

pgn — Tue, 26 Dec 2017 21:01:08 GMT

Re: sim cards

jonsie — Tue, 26 Dec 2017 21:23:43 GMT

Has it been added to your My O2? If so there is a link there you can follow.

Re: sim cards

Marjo — Thu, 28 Dec 2017 08:15:06 GMT

Good morning @kennyboy52! Welcome to our forum. Please let us know how you get on with this, were you able to do the swap, or push the correct size SIM out as suggested above?