topic Re: AIRTIME BILL in Pay Monthly

AIRTIME BILL

Anonymous — Fri, 22 Dec 2017 08:09:32 GMT

I've been charged for an 'airtime bill'. im just wondering what this is? Thanks.

Re: AIRTIME BILL

MI5 — Fri, 22 Dec 2017 08:11:16 GMT

Your refresh contract is split into a device payment (for the phone) and an airtime payment (for mins, texts and data).
See guide to refresh here.
https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-does-O2-Refresh-work/ba-p/1014093

Re: AIRTIME BILL

Cleoriff — Fri, 22 Dec 2017 08:12:03 GMT

@AnonymousYou must be on a refresh contract. This is how it works https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-does-O2-Refresh-work/ba-p/1014093

Re: AIRTIME BILL

jonsie — Fri, 22 Dec 2017 13:10:28 GMT

Both direct debits should add up to your agreed tariff, although your. First bill will be slightly higher.

Explanation here:

https://www.o2.co.uk/help/account-and-billing/first-bill

Re: AIRTIME BILL

MercedesS — Wed, 27 Dec 2017 12:37:45 GMT

Hello @Anonymous,

We hope @jonsie, @Cleoriff and @MI5 information helped you. Please let us know if there’s anything else we can do for you and... welcome to the O2 Community! We hope to see you around