topic Re: Phishing or legit O2 text message? in Pay Monthly

Phishing or legit O2 text message?

Anonymous — Thu, 07 Sep 2017 09:34:40 GMT

Hi, Received a text today from 02UK ( no space) saying "you're whizzing though your data. And you have almost run out. To see where its gone just open my02. Get the lowdown: [link removed]". Stupidly i clicked on the link as i ended my contract last week and ported my number to a new network so thought it odd. Can o2 advise if this is a phishing scam and if so what i should do next???? Thanks.

Re: Phishing or legit O2 text message?

jonsie — Wed, 06 Sep 2017 14:31:01 GMT

Anything with a link I would stay well away from. They usually only send the 80% type of text unless they are trying to promote My O2.

Perhaps one of the admin or O2 staff members can check?

Re: Phishing or legit O2 text message?

MI5 — Wed, 06 Sep 2017 14:36:26 GMT

s.o2.co.uk is, I doubt, going to be an O2 domain.

Re: Phishing or legit O2 text message?

Marjo — Thu, 07 Sep 2017 11:17:19 GMT

@Anonymous wrote:
Hi, Received a text today from 02UK ( no space) saying "you're whizzing though your data. And you have almost run out. To see where its gone just open my02. Get the lowdown: [link removed]". Stupidly i clicked on the link as i ended my contract last week and ported my number to a new network so thought it odd. Can o2 advise if this is a phishing scam and if so what i should do next???? Thanks.

Cheers for letting everyone know about this @Anonymous, we'll pass it on to O2 to see if it is legitimate!

To add: we have checked this now with O2 and it does seem like it is a legitimate text notification, not phishing. However, just to find out why it was sent as your contract has ended, let's check that for you too. I've sent you another PM about it.

Re: Phishing or legit O2 text message?

Makembill — Wed, 18 Oct 2017 16:30:13 GMT

My wife has had the same message about whizzing through her data. She has an allowance of 500mb per month and with nine days left on her monthly plan has used only 93mb. If this is legit, why is o2 sending this out when there is less than 30% of the month left, but more than 80% of her allowance?

Re: Phishing or legit O2 text message?

MI5 — Wed, 18 Oct 2017 16:54:46 GMT

They often get it wrong unfortunately.

Re: Phishing or legit O2 text message?

Makembill — Wed, 18 Oct 2017 20:19:27 GMT

I wonder how many people opt for an unnecessary bolt-on as a consequence if this, though!

Re: Phishing or legit O2 text message?

MI5 — Wed, 18 Oct 2017 20:22:04 GMT

Or maybe they don't get it "wrong"