topic Upgrade in Pay Monthly https://community.o2.co.uk/t5/Pay-Monthly/Upgrade/m-p/1075660#M136677 <P>Hi</P> <P>&nbsp;</P> <P>Please can you advise when i can expect to receive my new phone?&nbsp; Order number ms-[removed]</P> <P>&nbsp;</P> <P>I placed the order on 14/09/17.</P> <P>&nbsp;</P> <P>Thanks</P> <P>Emma</P> Wed, 27 Sep 2017 11:09:38 GMT Anonymous 2017-09-27T11:09:38Z Upgrade https://community.o2.co.uk/t5/Pay-Monthly/Upgrade/m-p/1075660#M136677 <P>Hi</P> <P>&nbsp;</P> <P>Please can you advise when i can expect to receive my new phone?&nbsp; Order number ms-[removed]</P> <P>&nbsp;</P> <P>I placed the order on 14/09/17.</P> <P>&nbsp;</P> <P>Thanks</P> <P>Emma</P> Wed, 27 Sep 2017 11:09:38 GMT https://community.o2.co.uk/t5/Pay-Monthly/Upgrade/m-p/1075660#M136677 Anonymous 2017-09-27T11:09:38Z Re: Upgrade https://community.o2.co.uk/t5/Pay-Monthly/Upgrade/m-p/1075663#M136678 Please see tracking help here <A href="https://www.o2.co.uk/help/pay-monthly/how-to-track-your-order" target="_blank">https://www.o2.co.uk/help/pay-monthly/how-to-track-your-order</A><BR />For other enquiries you need to speak with O2 <A href="http://www.o2.co.uk/contactus" target="_blank">http://www.o2.co.uk/contactus</A><BR /> Wed, 27 Sep 2017 09:14:53 GMT https://community.o2.co.uk/t5/Pay-Monthly/Upgrade/m-p/1075663#M136678 MI5 2017-09-27T09:14:53Z Re: Upgrade https://community.o2.co.uk/t5/Pay-Monthly/Upgrade/m-p/1075664#M136679 <P>@Anonymous</P><P>&nbsp;</P><P>Your best bet is to call O2 on 202 though. At this moment, Live Chat seems to be not working...</P> Wed, 27 Sep 2017 09:15:13 GMT https://community.o2.co.uk/t5/Pay-Monthly/Upgrade/m-p/1075664#M136679 mavericke 2017-09-27T09:15:13Z Re: Upgrade https://community.o2.co.uk/t5/Pay-Monthly/Upgrade/m-p/1075690#M136696 <P>Never rely on chat for account queries&nbsp;</P> Wed, 27 Sep 2017 11:13:44 GMT https://community.o2.co.uk/t5/Pay-Monthly/Upgrade/m-p/1075690#M136696 Anonymous 2017-09-27T11:13:44Z Re: Upgrade https://community.o2.co.uk/t5/Pay-Monthly/Upgrade/m-p/1075930#M136783 <P>Hey&nbsp;@Anonymous&nbsp;has your delivery date been confirmed yet?&nbsp;</P> Thu, 28 Sep 2017 09:33:42 GMT https://community.o2.co.uk/t5/Pay-Monthly/Upgrade/m-p/1075930#M136783 Martin-O2 2017-09-28T09:33:42Z